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Omni-channel customer service matters

“If operators cannot get the basics of customer service and coverage right, then – regardless of the generosity of their data allowances and the speed of their networks – they will have difficulty holding onto their customers.” 595 mais palavras

Telecom Operators

CRM JavaScript: Change field label

A customer had a requirement for a field label to change, based on a option set value.

A nice simple piece of javascript does the job: 149 mais palavras


Advanced Find ribbon has vanished!!

A user came to me complaining that the ribbon on her Advanced Find had vanished! This of course severely hampers the use of this fantastic tool! 140 mais palavras