Tags » CRM

ProsperWorks raises $24M for its Google-centric CRM solution

ProsperWorks, a cross-platform customer relationship management (CRM) service that plugs into the Google for Work platform, today announced that it has raised a $24 million Series B funding round. 494 mais palavras

TC

Kustomer, founded by Salesforce alums, nabs $12.5M to repair customer care

The need to contact customer support is the bane of many a modern consumer’s existence: not only is it likely that you are doing it because you have a problem that needs fixing, but you are inevitably sucked into a vortex where you have to sit on the phone for ages (or wait in stasis for emailed replies), repeat your details several times to subsequent assistants, and potentially risk losing contact and starting again. 1.076 mais palavras

TC

Twitter Short Interest Jumps Over 4 Million Shares

Sellers who have shorted Twitter Inc. (NYSE: TWTR) shares likely got slammed recently on rumors about a buyout from Walt Disney Co. (NYSE: DIS), Salesforce.com Inc. 189 mais palavras

Media

Why You Should Invest in 6 coolest Apps for small startup’s

There are plenty of applications are up for grabs, but due to some reasons every app not fit for small startups. Because each business requirements aren’t identical. 338 mais palavras

CRM

7 Ways to Create a Great Customer Experience Strategy

SuperOffice

Post summary:

  • What is customer experience?
  • How is it different from customer service?
  • How important is customer experience?
  • 7 ways to create a customer experience strategy…
  • 71 mais palavras
Customer Experience

How mobile can your business intelligence tool get?

Client Needs

A lot of clients have been asking for mobile solutions using Business Intelligence. The definition of a mobile solution regarding Business Intelligence is very simple in my opinion: A solution where you can interact with dashboards via mobile device, tablet and perhaps even a smartwatch. 1.094 mais palavras

BI

What's Einstein got to do with it?

Naming products is both an art and a science. Marketers work hard to come up with names that resonate with their target customers, maybe evoke a specific emotion, maybe tell you what the product does.  268 mais palavras

CRM