Tags » CRM

Benefits of CRM Software

 Customer relationships is an issue of number one importance in modern business. Managing relationships with clients refers to a number of techniques – like practice, strategy and technologies. 231 mais palavras


USD – When?

In an earlier post I discussed why you’d want to use Unified Service Desk (USD) . In which I used a crazy analogy of USD technology as being an enabler like the canals in Venice. 572 mais palavras


Impala- more than CRM


Marcel Böttcher and Andreas Dantz are both experienced entrepreneurs. The use of CRM (Customer-Relationship-Management) system for customer communication optimization was an important and obligatory part of the business. 312 mais palavras

About Prototyping

USD - Icons

This is an iconic post!!!!!

Actually quite a boring post but one I hope is useful.

Unified Service Desk (USD) provides loads of icons which can be useful for including in toolbars and such like. 144 mais palavras


3 signs that tell if your Marketing Automation is broken and how to fix it

The Marketing Automation and CRM space is becoming more and more complex. Despite the increase in solutions, connectors, BI tools, organizations are still struggling to provide tailored and targeted campaigns that can match the customer’s behavior and offer a value added to their communications. 803 mais palavras

Digital Marketing

MB2-706 - Online Deployment Certification

I have just completed and passed the MB2-706 certification. (Online deployment certification.)

Interesting as the first certification I have completed online, not sure I’ll rush towards taking the exam on-line again. 365 mais palavras