Tags » CRM

Three promises and perils of Big Data

Big Data solution providers make big promises. Just plug your data into our solution, they say. We’ll deliver a stream of insights that enable dramatic improvements in marketing productivity, customer experience quality and service operations efficiency. 89 mais palavras

Business Intelligence

Stop Letting Your Customers Talk to Strangers

Are you a self-starter with an eye for detail, a passion for great customer service and unresolved hostility issues? Have I got a job for you. 886 mais palavras


Older than - Query operator in CRM 2015 Update1


Older Than operator is being introduced which will perform against date time field in Update1.

Operator Allowed Values Supported Version 12 mais palavras
CRM 2015

A typical set of Sales Stages for your Sales Funnel

A Sales Funnel represents a sequence of steps that are necessary to sell products or services. The process begins with identifying a sales opportunity, and ends with closing it – wether as… 1.724 mais palavras


Beginning the attendee journey

Posted by

Barry Siskind

UFI’s Community Manager

Much has been written about the “attendee experience,” recently I read a blog post on the My Industry tracker recently that described it as the “attendee journey.” 402 mais palavras


Does your small business have a data collection strategy?

I’ve talked in the past about data and how the big brands are using data to understand their target market better. Smaller brands are now doing the same, that means you and your small business can too. 301 mais palavras


Customer Relationship Management. The power of story.

If you are a seller, you have one. It may be a spreadsheet you share with your business operations, it  may be a pile of pieces of paper you throw at your accountant once a week or it may be an off the shelf or purpose built Customer Relationship Management Tool. 281 mais palavras